Terms of Service

01The agreement

These terms form a contract between your firm ("you") and YourPropFirm ("we", "us"), part of Quant Technology Group. By signing an order form or using the platform, you accept them on your firm's behalf and confirm you are authorised to do so.

Where you have signed a negotiated Master Services Agreement, that document controls and these terms fill any gaps. Where an order form conflicts with these terms, the order form controls for the subject it addresses.

02Your licence

We grant you a non-exclusive, non-transferable, revocable right to access and use the platform for operating your own proprietary trading business, for the term and the volumes set out in your order form.

What you may not do

• Resell, sublicense, or provide the platform to a third party as your own service, unless you are on a white-label plan that expressly permits it.
• Reverse engineer, decompile, or attempt to derive source code, except to the extent that right cannot be excluded by law.
• Copy the platform's interface, workflows, or documentation to build a competing product.
• Circumvent rate limits, seat counts, or usage tiers, or share credentials between named users.
• Run penetration tests or automated scanning against production without our written consent — contact security@yourpropfirm.com before testing.

03Accounts and security

You are responsible for everything done under your firm's accounts. Keep credentials confidential, enforce multi-factor authentication for administrators, and remove access promptly when staff leave.

Tell us at security@yourpropfirm.com without undue delay if you suspect unauthorised access. We may suspend an account immediately where we reasonably believe it is compromised, and we will tell you why.

Named-user seats are personal. Sharing a seat between people is a breach of these terms and is visible to us in the audit log.

04Your obligations as an operator

The platform is infrastructure. You remain the operator of your business, and you are solely responsible for:

• Holding whatever licences, registrations, or exemptions your jurisdictions require, and for the legality of your offering in every market you sell into.
• The commercial terms of your challenges, evaluations, profit splits, and payouts, and for honouring them.
• Your own AML, KYC, sanctions, and tax obligations. We give you the tooling and configuration; the compliance decisions are yours.
• The accuracy of the rules you configure. The rule engine enforces what you tell it to enforce.
• Your relationship with your traders, including their contracts, disputes, complaints, and refunds.

05Acceptable use

You may not use the platform to operate a business that is fraudulent, that misrepresents funding or payout terms to traders, that is prohibited in the market it targets, or that is designed to launder funds.

You may not upload malicious code, attempt to gain access to another customer's instance, or use the platform to send unsolicited bulk messages.

We may investigate suspected breaches, and we may suspend access where a breach is causing harm to traders, to other customers, or to us. Where practical we will give you notice and an opportunity to fix it first.

06Fees, billing, and taxes

• Fees, currency, billing frequency, and any usage tiers are set out in your order form.
• Invoices are payable within 30 days of the invoice date unless your order form says otherwise.
• Usage above your contracted tier is billed at the overage rate in your order form, in arrears.
• Fees are exclusive of VAT, GST, withholding, and any other applicable taxes, which you pay in addition.
• Late payments may accrue interest at the statutory rate, and we may suspend access after 14 days' written notice of non-payment.

We may change list pricing for a renewal term with at least 60 days' notice before your renewal date. Your current term's pricing is fixed.

07Term, renewal, and termination

The initial term and renewal behaviour are set out in your order form. Unless stated otherwise, terms renew for successive periods equal to the initial term.

How either side can end it

• Either party may decline renewal with at least 60 days' written notice before the end of the current term.
• Either party may terminate for material breach that is not fixed within 30 days of written notice.
• Either party may terminate immediately on the other's insolvency or winding up.
• We may terminate immediately where continuing would put us in breach of law or sanctions.

What happens on termination

Your licence ends and access is disabled. You can request a full data export for 30 days after termination, and we delete instance data within 90 days of that window closing. Fees accrued before termination remain payable, and pre-paid fees are not refundable except where you terminated for our material breach.

08Intellectual property

We own the platform, its code, design, documentation, and all improvements — including anything we build in response to your feedback. You own your data, your brand assets, and your configuration.

You grant us a limited licence to host, process, and display your data solely to provide and support the platform, and to use your name and logo in a customer list unless you tell us in writing not to.

Feedback you give us is voluntary, and we may use it without obligation or attribution.

09Service levels and support

Our target availability, support hours, and response times are set out in your order form or service-level schedule. Published uptime and incident history are on the Status page.

Planned maintenance is announced in advance and scheduled outside your primary market hours where possible. Emergency maintenance may happen without notice where it protects the integrity of the platform.

Availability targets exclude downtime caused by your own configuration, by third-party trading platforms or payment providers, and by events outside our reasonable control.

10Warranties and disclaimers

We warrant that we will provide the platform with reasonable skill and care, in line with the documentation, and that we will not knowingly introduce malicious code.

Beyond that, and to the fullest extent the law allows, the platform is provided as is. We do not warrant that it will be uninterrupted or error-free, that it will meet a regulatory standard specific to your jurisdiction, or that it will produce any particular commercial outcome for your firm.

11Limitation of liability

Neither party is liable for indirect or consequential loss, or for lost profits, lost revenue, lost trading opportunity, or loss of goodwill, even if the possibility was known.

Each party's total aggregate liability is capped at the fees you paid or owed in the 12 months before the event giving rise to the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law.

12Indemnities

We will defend you against a third-party claim that the platform infringes their intellectual property, and pay damages finally awarded, provided you tell us promptly and let us control the defence. We may modify or replace the affected part, or terminate and refund pre-paid fees for the unused term.

You will defend us against third-party claims arising from your operation of your business — including trader disputes, your marketing claims, your regulatory position, and content you upload.

13Confidentiality

Each party will protect the other's confidential information with at least reasonable care, use it only for the agreement, and disclose it only to staff and advisers who need it and are under equivalent obligations.

This does not cover information that is public, independently developed, or lawfully received from elsewhere. Where disclosure is legally compelled, the receiving party will give notice where it lawfully can.

14Changes to these terms

We version this document. We will give customer administrators at least 30 days' notice of material changes, and the version and effective date at the top of this page reflect what is in force.

If a material change is genuinely detrimental to you, tell us within that notice period and we will either keep you on the prior version until renewal or let you terminate without penalty.

15General

• Governing law and jurisdiction are set out in your order form or Master Services Agreement.
• Neither party may assign the agreement without consent, except to a successor in a merger or sale of substantially all assets.
• Neither party is liable for delay caused by events outside its reasonable control, provided it mitigates and keeps the other informed.
• If a provision is unenforceable, the rest stands and the provision is read down to the minimum extent needed.
• Failure to enforce a right is not a waiver of it.
• The agreement is the entire agreement on its subject and supersedes prior discussions.