Contact
Talk to us.
One place for anything you want to ask — pricing, support, a partnership, a security report or a job. Tell us which and it goes to the person who can answer it.
What happens next
Where your message actually goes.
Where we are
Remote-first, across 10 cities.
Our Singapore headquarters is not a public visitor office, and there is no reception to call. Support runs 24/5 across three regions, so an urgent message lands inside working hours wherever you are.
SingaporeHQ · APAC hours
United KingdomLondon · EMEA hours
GermanyEngineering · CET
United Arab EmiratesDubai · Gulf hours
Questions
Before you write
No. Send the form with your rough trader and account volumes and we will come back with a range in writing. The demo exists because most people want to see the thing before they talk about price, not because it is a gate in front of one.
If it is urgent, use the support channel inside the platform: it reaches the same on-call team and carries your firm's context automatically, so nobody has to ask which account you mean. Pick "Customer support" here for anything that is not on fire.
Someone who has worked with prop firms, not an SDR working from a script. If the answer needs an engineer or a risk specialist, we bring them in rather than relaying it.
Pick "Security disclosure" and include steps to reproduce. It goes straight to the engineers rather than through a support queue. We acknowledge the same day, keep you updated through the fix, and credit you publicly if you want it.
Usually. Open roles are listed on the company page — apply there so your application lands in the right place. Send this form if the role you want is not listed and you think it should be.